Shipping & Delivery


In general, your order will be on its way 1 to 2 business days after it's placed.

Regular and express parcels are sent as ‘Authority to Leave’ so no signature is required.

If it's urgent, like if you're nearly out of food, let us know. Text or call 0412 222 133 or email here. We'll definitely work something out, we do not want hungry dogs on our hands!


Australian orders are generally delivered within 2-7 business days, you can check the Australia Post calculator here (we deliver from Brisbane postcode 4520). 

You can click here for full tracking details (just pop in the ID that Australia Post emails to you when your order is first despatched).