Real Qs From Real People

Easy:

- measure into their bowl and add warm water (about equal parts of each)

- let stand for a few moments —or as long as you like—serve it up!

We soak ours overnight, our dogs don't appreciate the wait while we get it ready in the morning 🙄.

And if you feel like treating (and surprising ♡) your pup, you can add favourite foods.

Yes! It's a gentle food that's wonderful for growing up, growing old, and everything in between. Just like us humans, it's never too early or too late to give the gut a fresh, healthy start.

Depends. Some small dogs have big appetites and will want disproportionately large servings. It’s a judgement call and may take a little time to observe their weight and watch how they metabolise the food. You might like to check out this feeding guide for more.

But as a guide, we feed our active medium sized 8 y/o Groodle Bob about 1/2 a cup of HHD a day (dry measurement). He also has about 200grams of fresh raw protein + veggies and this keeps him satisfied and in good shape.

We won't talk about the snacks 🤫, we're such a soft touch 😂

We've always thought of it as a breakfast food, in fact it was first named Happy Dog Breakfast.

But then people started telling us that they were feeding it to their puppers in the evening to make them feel good for the night ahead.

So the answer is: it depends. Home-alone dogs will benefit from a breakfast meal to keep them satiated and calm while their parents are away, but if your dog barks at the moon (so to speak), evening works best.

The other meal of the day is your choice; as a guide, we feed our dogs human grade meats + veggies.

Don't we all! Our dogs love it when we add little extras. They lap up the sweetness of veggies (pumpkin, broccoli & carrots for them), sardines canned in spring water, a dob of unsweetened yogurt, or a protein topper. The great thing is, they won't be overdosing on added artificial vitamins or anti-nutrients.

That said, what doesn't go into their mouths is also super important—if you still have a supply of kibble that clearly contains nasties, best to just throw it out (budget permitting).

Because you're not changing over to a whole new diet, there's no need for transitioning. Some sensitive tummies and psyches need care and slowness, but most dogs take to it right away.

That said, it's still a new taste and texture, so it's a good idea to add something they love to their meal to start with, and gradually ease it out. The most popular suggestions from customers are to add some yogurt or a few sardines. A gob of pure peanut butter works a treat too!

We still add some of those things to our dogs' bowls every so often, we love the surprised looks on their faces and variety is good for their gut bacteria + mental alertness.

Don't give up too early :). They trust you, but it's a new taste & texture.

Just take it slow, keep offering it gently, and mix a little bit of HHD with food that they do like until their bodies let them know that this is good for them.

But if you're not completely happy, contact us for a refund.

Our guarantee has no time limit and we don't care how much food is gone from the packet. We'll refund your money in full at any time, and return shipping's on us.

This is asked relatively often, for dogs who are on low fat diets for a variety of reasons. Our food technologist estimates that HHD food contains 8.65% fat (ie there are 8.65 grams of fat per 100 grams dry mix of HDB). But please note that these are not added fats, they're natural whole foods occuring.

Coconut contains some trans fats, but otherwise there's zilch of that.

For holistic (whole-body) nutrition, we recommend a meal a day of HHD + a meal of fresh raw human-grade meat and veggies.

Yes it is and some of us are vegan ourselves.

But it's not a complete vegan diet. If this is what you're looking for, you'd be aware of the fully vegan dog foods available for the other meal of the day—but if you'd like home recipes, reach out to us.

Unfortunately it's not, yet. But we're making steady progress and hope to be able to offset the higher expense of sustainable packaging with efficiencies of scale before too long—without burdening our customers with the cost.

That said, one of the biggest contributors to the planet's carbon “pawprint” is what goes into dogs' bowls every day. And we're way, way ahead of the pack with that.

The ingredients in HHD are simple and natural, and no toxic chemicals get passed through HHD dogs' bellies to the soil and waterways (also they don't release so much gas along the way, thanks to a healthy microbiome).

In general, your order will be on its way 1 to 2 business days after it's placed.

If it's urgent, like if you're nearly out of food, let us know. Text or call 0412 222 133 or email here. We'll definitely work something out, we do not want hungry dogs on our hands!

We ship Australia-wide and it's free for orders over $70.00 + all first orders on any size product with code 'FIRSTORDER'.

Otherwise the cost is $9.00 flat rate.

There's more about shipping & deliveries here.

Return shipping's on us if you have any problems at all.


Have a question of your own? Reach out to us here!