FAQ

Bark them at us!

Dogs do ask questions of us but this page is for their humans. Feel free to ask us anything at all, we'll answer what we can and point you to a professional for the rest.

How do I prepare HDB? 

Easy peasy:

🥣 measure into pupper's bowl and add water (about equal parts of each)

⏱ let stand for a few minutes

👌 serve

You can add favourite foods if you wish—breakfast and a great day ahead sorted!

For seniors and fragile dogs (any dogs really), a longer overnight soak will give that little bit more comfort and love to their gut. And here's a popular prep hack: mix a week's supply and store in the fridge.

Is HDB good for puppies?

Yes! It's a gentle food that's wonderful for growing up, growing old, and everything in between.

How much should I feed my dog?

Depends. Some small dogs have big appetites and will want disproportionately large servings. It’s a judgement call and may take a little time to observe their weight and watch how they metabolise the food. You might like to check out this page for more.

But as a guide, we feed our rather large Labrador Dolly a bit more than 1/2 a cup of HDB a day (dry measurement). She also has about 200grams of fresh raw protein + veggies and this keeps her satisfied, active and slim with a nicely defined ‘waist’.

 

Can I add other foods? My dog loves extras!

Don't we all! Our dogs love it when we add little extras. They lap up the sweetness of steamed veggies (broccoli, peas & carrots for them), sardines canned in spring water, a dob of unsweetened yogurt, or a protein topper. The great thing is, they won't be overdosing on added artificial vitamins or anti-nutrients.

That said, what doesn't go into their mouths is also super important—like this stuff! If you still have a supply of kibble that clearly contains nasties, we recommend throwing it out.

What if my dog doesn't like it?

It does happen, everyone and every dog has different taste buds and food suspicions 😊. We try hard to make HDB tasty without commercial palatants (ugh) and most dogs think it's delicious right up—but some can be a bit meh about it.

It's worth the effort to work with them and take the changeover from their regular food slowly, but if it turns out they just won't have it or if you're dissatisfied for any reason at all, we refund your money in full.

Suggestions for transitioning are on the packet but you know your own dog, so just adapt and let them take all the time they need—gradually add and increase portions of something healthy that they love to their meal till they're on full HDB. (You could try an egg, honey, yogurt, or a few sardines—a gob of pure peanut butter works a treat!)

And don't worry, their gut will still be happy dancing, even when they're only eating small amounts of HDB a day.

Is HDB suitable for vegan dogs?

No, it contains bone broth. We may do a vegan formula in the future, but meantime there are some very good well balanced vegan dog foods available at most health food shops.

Is HDB a holistically complete food?

For holistic (whole-body) nutrition, we recommend a meal a day of HDB + a meal of fresh raw human-grade meat and veggies.

How much fat is in HDB?

This is asked relatively often, for dogs who are on low fat diets for a variety of reasons. Our food technologist estimates that HDB contains 8.65% fat (ie there are 8.65 grams of fat per 100 grams dry mix of HDB).  

Where is the food made & how should I store it?

This is an often asked question, kudos to everyone who brings it up—it's important.

HDB is blended in small batches by a great group of people in a Brisbane 🇦🇺facility that otherwise manufactures cereals for humans. It is shelf-stable for 12 months after packaging, but best kept in a cool dry place and resealed after opening. Some customers decant the jumbo bags into smaller containers for convenience.

Is HDB packaging recyclable?

Unfortunately it's not, yet. But we're making steady progress and hope to be able to offset the higher expense of sustainable packaging with efficiencies of scale before too long—without burdening our customers with the cost.

That said, one of the biggest contributors to the planet's carbon “pawprint” is what goes into dogs' bowls every day. And we're way, way ahead of the pack with that. The ingredients in HDB are simple and natural, and no toxic chemicals get passed through HDB dogs' bellies to the soil and waterways (also they don't release so much gas along the way, thanks to a healthy microbiome :)).

More questions? Feedback? Something to share? We love to chat, here's our email 💚.